Everything You Need to Know About Our Shipping Process
Effective Date: 1 December 2024
At Trend Shopping Mall, we aim to deliver your orders as quickly and securely as possible. Below is a detailed overview of our shipping policies.
1. Shipping Locations
Currently, we offer shipping within the United States only. International shipping may become available in the future, and we will keep you informed of any updates.
2. Shipping Methods
We offer both free shipping and paid shipping options, depending on the product and delivery location. Shipping time and cost may vary based on the type of product, delivery destination, and the shipping method chosen at checkout.
3. Shipping Timeframes
- Free Shipping: For eligible products, free shipping typically takes 5–10 business days within the United States.
- Paid Shipping: Shipping times for paid options can vary but generally range from 3–7 business days, depending on the product and the selected carrier.
- Please note, some products may experience shipping delays due to factors outside our control (e.g., carrier delays, weather conditions, or holidays).
4. Order Processing
- Orders are typically processed within 2–3 business days after payment is confirmed.
- If there are any delays with your order, we will notify you as soon as possible.
5. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information to monitor its progress.
6. Shipping Fees
- Free Shipping: Available on selected products and orders over a certain value (see specific product details for eligibility).
- Paid Shipping: If the free shipping option is not available for your order, shipping fees will be calculated at checkout based on the weight, size, and shipping destination of the product.
7. Shipping Partners
We use a variety of reliable carriers to ensure your orders arrive safely and promptly, including but not limited to USPS, FedEx, and UPS.
8. International Shipping (Coming Soon)
At this time, we only offer shipping within the USA. We are working on expanding our services to include international shipping. Stay tuned for updates on our shipping options in the near future.
9. Shipping Issues or Delays
If there are any issues or delays with your shipment, please contact us immediately. We will do our best to resolve any problems and ensure your order reaches you as soon as possible.
10. Contact Us
If you have any further questions about shipping or need assistance with an order, please contact us at contact@trendshoppingmall.com or click here to contact us.